We have different cancellation policies depending on the experience and the timing of the cancellation. In order to obtain specific details regarding cancellations and refunds, please review our terms and conditions or contact us directly.
Frequently Asked Questions
Basketball experiences
- What is your cancellation policy for basketball experiences?
- What safety measures do you have in place during basketball experiences?
Safety is our top priority, and we adhere to all relevant safety protocols and guidelines. We provide first aid and emergency protocols, as well as experienced operational owners/trainers partners, to ensure a safe and enjoyable environment for all participants.
- Can I book a basketball experience for a group or team?
We offer group bookings for teams, schools, organizations, and corporate groups. Packages can be customized, and group discounts are available.
- Are accommodations and meals included in the basketball experiences?
Meals and accommodations may be included, depending on the type of experience. Typically, basketball-themed trips include lodging and meals, while day-long clinics and tournaments may not include accommodations, but may serve food on-site or nearby.
- How do I register for a basketball experience?
Our website allows you to register for our basketball experiences online. Follow the instructions for payment and confirmation after selecting the experience you'd like to participate in.
- Can I participate in your basketball experiences if I’ve never played basketball before?
Yes, absolutely! Newcomers to basketball are welcome in our experiences. In our supportive learning environment, our operational owners/trainers partners teach students fundamental skills and foster a sense of belonging.
- Do I need to bring my own basketball gear?
Although we provide some basic equipment, such as balls and cones, we recommend that participants bring their own basketball gear, such as shoes, shorts, shirts, and appropriate attire for training and games.
- What types of basketball experiences do you offer?
We offer a variety of basketball experiences, including skills clinics, training camps, coaching sessions, pick-up games, tournaments, and basketball-themed trips to iconic courts and cities.
- Are your basketball experiences suitable for all skill levels?
Players of all skill levels are welcome to participate in our experiences. Regardless of skill level, our activities and sessions are tailored to suit everyone's needs.
- What ages are your basketball experiences suitable for?
Basketball experiences are designed for players of all ages, including youth players, adults, and families. Age-appropriate activities and coaching ensure a positive and enjoyable experience for all ages.